Water Meter Replacement Program - Update

April 16, 2019

A few questions have come up since the City and Corix provided a letter to residents and businesses regarding the Water Meter Replacement Program. The City would like to note the following:

  1. All meters will need to be replaced, without exception. This includes meters that would have been changed or installed recently. The cellular based  reading technology is not compatible with the old style of meters. 
  2. There has been an huge response from City residents and appointments are already booking into June and July. Corix continues to work through the online requests for appointments. If you made a request, please allow a week or two for a response. If you do not hear from them within two weeks, please try contacting them again. 
  3. Keep in mind that this project will continue throughout 2019. All meters must be replaced but appointments can occur anytime before Spring 2020. Further contact will be made to remind residents about the need to make appointments.  

Thank-you to all residents and businesses for their patience while we work through this important program. 

Water Meter Replacement Program

All meters in the City will need to be replaced without exception. 

Utility customers should book appointments to complete the installation as soon as possible. Failure to book an appointment and complete the installation will result in your water being shut off. 

To book an appointment for your upgrade:

  • Phone: Call 1-855-455-3696 Monday to Friday between 8am and 7pm to schedule your appointment. 
  • Online: Visit www.corix.com/princealbert and complete the online form. You will receive an email confirmation of your appointment time within one business day.

You will need:

  • to provide your utility bill account number and postal code for the account (can be found on your most recent water bill), and
  • to provide the most up-to-date contact information for your residence or business.

To complete the installation we require:

  • Clear access to your existing meter,
  • An operating water shut off valve (if it needs to be replaced see our FAQ’s), and
  • An adult (18+years) in attendance during the installation and sign off on completion

The new meters and installation are free as long as you have a shut off valve in working condition.


Corix PA LongStackColour



Water Division - Financial Services Department
City of Prince Albert
1084 Central Avenue
Prince Albert, SK
S6V 7P3

Phone:  306.953.4340
Fax: 306.953.4347

Email: water@citypa.com