Reporting a Water Main Break

Signs of a water main break include running surface water on the street, a sinkhole, service disruption or pressure changes. If you suspect there may be an active water main break in the City, please contact us immediately to report it. 

Regular office hours
Public Works main line:
(306) 953-4900.

(weekends, evening and holidays)
After hours emergency: 
(306) 953-4348.

Steps of a Watermain Repair636734061524537510

DWA Incidents

There are a number of incidents that require a Drinking Water Advisory.  Below is a summary of the incident types.

Water Main Repair
Typically maintenance and emergency work, such as a water main break, that takes under 24 hours to repair. Can take as much as 72 hours to repair but depends on the nature of the work, weather and underground conditions such as other utilities or ground water.

Water Main Replacement
Typically capital projects that include the replacement of an entire line of water main. There are typically 4-5 projects per year.

Valve, Hydrant and Service Repairs
Typically maintenance work related to the repair or replacements of valves, hydrants or curb stops.


Drinking Water Advisory (DWA)

A Drinking Water Advisory (DWA) is required when the City’s water works crews conduct repairs, maintenance and replacement of the City’s underground water pipes. With this type of work there is a risk of soil or other contaminants entering the water supply. Although this risk is very low, regulations require that a DWA is issued to all residents, businesses and public facilities located along that area of the water supply system.

A DWA lets customers know that work is being conducted on the water supply system in the area, and that, as a precaution, the City is advising them to boil water for drinking and any other activities where water may be ingested until all the work is completed and bacteriological tests come back negative for any contamination.

The DWA provides instructions on boiling water, advises customers whether the water supply will be disconnected while the work is underway, and provides contact information if customers have questions regarding the DWA.

Once all lab tests are complete, City personnel in the field will issue a DWA Lifted Notice to let customers know the water is safe for consumption. 

Please see the links below for examples of the Drinking Water Advisory Notices: 

DWA Notice
DWA Lifted


To find out more about How to Use Water Safely During a Drinking Water Advisory and/or a Boil Water Order, please call Public Health Inspection at (306) 765-6600.

A DWA is not the same as a Boil Water Order. To find out more about the distinction between the two, please see the SaskWater website.  

To learn about the process to repair a pipe and the approximate timelines involved, please see the Steps of a Water Main Repair. 

For more information about what to expect when there is a water service disruption, please see the Water Services Disruption - Frequently Asked Questions


Drinking Water Advisories in Prince Albert

Water main repairs or replacements that require a Drinking Water Advisory are listed below. Updates will be reported based on their change in status as they move through the 8 steps of a water main repair. If you live in an area noted on the list, but you have not received a hand-delivered Drinking Water Advisory Notice, your property is NOT affected by the water main break. Only those that receive a paper notice at their property are affected.

This page will be updated once daily at 4:00pm, Monday to Friday (excluding holidays).

Drinking Water Advisories Issued

LocationStart DateSorted By Start Date In Descending OrderIncidentStatusCommentsDate Rescinded
700 Block of 12th Street West10/18/2018Hydrant RepairDWA Notice Delivered  
700 Block of 3rd Street East10/17/2018Service RepairDWA Notice Delivered  
North Industrial Drive10/17/2018Water Main RepairDWA Notice Delivered  
Unit Block of 10th Street West10/15/2018Hydrant RepairDWA Notice Delivered 10/22/2018
1000, 1100, 1200, 1300, 1400 Block of 1st Avenue Northwest10/15/2018Service RepairDWA Notice Delivered 10/22/2018
3rd Avenue East (24th to 25th Street)9/4/2018Hydrant RepairDWA Rescind Notice DeliveredN/A9/10/2018
10th Street East (Unit Block)8/29/2018Water Main RepairWater Turned OnN/A10/4/2018
27th Street West (100 Block)8/27/2018Water Main RepairDWA Rescind Notice DeliveredN/A9/4/2018
7th Street East (800 Block)8/27/2018Valve RepairDWA Rescind Notice DeliveredN/A9/4/2018
10th Avenue East (6th to 7th Street)8/24/2018Valve RepairDWA Rescind Notice DeliveredN/A8/31/2018
18th Street West (Unit Block)8/24/2018Valve RepairDWA Rescind Notice DeliveredN/A8/31/2018
28th Street West (200 and 300 Block)8/13/2018Water Main RepairDWA Rescind Notice DeliveredN/A8/20/2018
27th Street West (100 Block)8/13/2018Water Main RepairDWA Rescind Notice DeliveredN/A8/20/2018
2nd Avenue West (2700 Block)8/13/2018Water Main RepairDWA Rescind Notice DeliveredN/A8/20/2018
13th Street East (Unit Block)8/9/2018Water Main RepairDWA Rescind Notice DeliveredN/A8/17/2018
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Public Works Department
City of Prince Albert
1084 Central Avenue
Prince Albert, SK
S6V 7P3

Phone:  306.953.4900
Fax:  306.953.4915